Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use your information to provide and improve our services:

• Platform Operations: Process transactions, manage actions, and facilitate exhibition bookings
• Communication: Send notifications about bids, bookings, payments, and platform updates
• Security: Verify identity, prevent fraud, and ensure platform safety
• Personalization: Customise your experience and recommend relevant collectibles
• Analytics: Improve platform performance and user experience
• Legal Compliance: Meet regulatory requirements and resolve disputes

3. Information Sharing

We may share your information in the following circumstances:

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Role-based access with multi-factor authentication
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard hosting and database security
• Team Training: Regular security awareness training for our staff

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us at privacy@collectndeal.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Account Data: Retained while your account is active
• Transaction Records: Kept for 7 years for tax and legal compliance
• Communication Logs: Retained for 3 years for dispute resolution
• Analytics Data: Anonymized and retained for platform improvement

8. International Transfers

Your information may be transferred to and processed in countries other than your home country. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.

9. Children's Privacy

CollectNDeal is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notifications. Your continued use of the platform after changes constitutes acceptance of the updated policy.